Annual Report

The Annual Report showcases the organisation’s proudest achievements and highlights from the year.


Download Wayside Chapel Annual Report 2020/21 here


Download Wayside Chapel Annual Report 2019/2020 here. 


Download Wayside Chapel Annual Report 2018/19 here. 


Download Wayside Chapel Annual Report 2017/18 here. 


Download Wayside Chapel Annual Report 2016/17 here.

Wayside Chapel is proud to announce that we achieved a Certificate Level in accreditation under the Australian Service Excellence Standards. These standards evaluate the quality of community service organisations around Australia and demonstrate their ability and pride in service qualities to their clients. Wayside was able to prove stellar performance in all areas, which resulted in our high level accreditation status. You can be assured that Wayside is an empowered, involved and confident community organisation, with a commitment to supporting all visitors who access our services. With this achievement, we can continue our mission of creating a community of no ‘us and them’ under a banner of ‘love over hate’.

For further details, please contact [email protected].

Code of Conduct

All visitors to, and people who work at Wayside Chapel are expected to be respectful of other visitors, people who work at Wayside, property and facilities and members of the wider public.

All visitors to Wayside Chapel have a right to be in a safe space and a judgement-free environment.

This Code applies to all people who visit and work at Wayside:

All people who work at and visit Wayside Chapel must:

  1. Treat each other with respect, honesty and fairness
  2. Respect each other’s privacy and confidentiality
  3. Not discriminate on any basis including sex, sexuality, race, and gender.
  4. Collaborate whenever possible
  5. Follow reasonable directions
  6. Declare conflicts of interest
  7. Respect the property, funds and facilities which belong to The Wayside Chapel and only make use of these for authorised purposes
  8. Not use or deal drugs on Wayside Chapel’s property
  9. Not resort to physical violence or exhibit threatening verbal or bullying behaviour
  10. Comply with Wayside Chapel’s policies and procedures

Visitors to Wayside Chapel who breach this Code of Conduct may be subject to the Grievance Procedure and/or the Exclusions Procedure.

People who work at The Wayside Chapel must sign off on their commitment to this Code, and if breaches occur they may be subject to the Grievance Procedure and/or to the Misconduct Procedure.

Code of Ethics


At Wayside Chapel we expect all conduct to be ethical.

Wayside Chapel Code of Ethics is important because it minimises negative behaviour, minimises legal risk, acts as a guideline for ethical decision making, encourages real and genuine meeting and the flourishing of positive relationships and acts as a reference for solving ethical dilemmas.

Context and rationale

Wayside Chapel’s Code of Ethics helps define our commitment to support a culture of openness, collaboration and integrity in all we do.


People who work at Wayside have an obligation to adhere to this Code. The Code of Ethics is underpinned by the following ethical principles:

Vision: Love over Hate
Mission: Community with no “us and them.”
Values: Be Connected, Be Courageous, Be Curious, Be Collaborative

People who work at the Wayside must demonstrate their commitment to the Code of Ethics by:

  • Promoting ethical behaviour.
  • Dealing fairly with Wayside Chapel’s visitors, community members and partners.
  • Providing the community with information that is accurate, objective, relevant, timely, and, understandable.
  • Achieving compliance with applicable laws, rules and regulations.
  • Maintaining the confidentiality of information entrusted to them by The Wayside Chapel, its visitors and or the community except when authorised or otherwise legally obliged to disclose.
  • Accepting responsibility for preventing, detecting, and reporting all manner of fraud.
  • Being honest and ethical in their conduct, including the ethical handling of actual or apparent conflicts of interest between personal and professional relationships.
  • Protecting and ensuring the proper use of Wayside assets.
  • Prohibiting improper or fraudulent influence over any external auditors.

Privacy Policy

Our Privacy Policy sets out how we collect and handle personal information in accordance with Australian Privacy Principles and other legal requirements.