Join our mission creating a community with 'no us and them'.

Who we are

Since 1964, Wayside Chapel in Kings Cross has been a source of unconditional love, care and support for those in need. Operating under the Love Over Hate banner, our programs and services aim to provide essential health, welfare, social and recreational support to the most marginalised members of our community. Every year, thousands of individuals seek assistance at our Kings Cross and Bondi centres to access these vital services. 

At Wayside Chapel, we’re clear about what we hold dear, and we take care that our intentions, words and behaviours align with those beliefs. Our values are central to everything we do. They guide us to achieve our mission of fostering an inclusive community, eliminating the divide between ‘us and them’, and offering a safe haven for people from all walks of life. 

Our Values

Be Connected, Be Courageous, Be Curious, Be Collaborative.

Senior Philanthropy and Partnerships Manager (Full-time)

About this Position

An exciting leadership opportunity has arisen for an experienced professional to drive major financial support for the organisation by cultivating and sustaining relationships with major donors, corporate partnerships, trusts and foundations and government stakeholders. You will play a key role in integrating the philanthropy and partnerships strategy with overall organisational plans, overseeing budgets, tracking performance metrics, and providing leadership to the Fundraising team.

Key Responsibilities

Relationship Management; Major Donors, Foundations, Government and Corporates

  • Design a growth strategy for major donors, grants and corporates in liaison with Head of Fundraising; including donor journeys, collateral, events and communications as necessary.

  • Manage your own portfolio of high value supporters and prospects, prioritising those with capacity to give over $50,000.

  • Work closely with the Fundraising and Programs teams to develop captivating proposals, pitches and presentations to obtain major gifts;

  • Represent the needs of major donors, foundations, government stakeholders and corporates in all organisation planning and communications, such as Wayside’s direct appeals, impact reports and annual report.

  • Ensure all gift agreements and receipts, including in-kind contributions, thanks-you’s, impact reports and formal recognitions, are delivered in a timely manner and according to donor preferences.

  • Ensure team members meet and exceed agreed objectives and targets by providing support, direction, coaching and feedback.

Planning, Administration and Reporting

  • Ensure the major gift, grants and corporate growth strategy is integrated with the organisational strategic and business plans;

  • Oversee the major gift, foundations, grants and corporate partnership budget, including forecasting and review and expense management;

  • Oversee the major donor, foundations, government grants and corporate pipelines, including tracking and reporting of donors and partnerships through all phases of stewardship;

  • Design and implement strategic KPI metrics of income and activity to ensure growth and efficiency within the portfolio.

  • Provide regular reporting to Head of Fundraising, as needed for Board, Executive and organisational planning.

  • Maintain up-to-date relationships data in the CRM system and related databases, including all emails, phone calls, meetings, event attendance and other engagement;

  • Provide the Board of Directors and Executive Management Team with relevant information about donors and partners with whom they maintain relationships, keeping them up to date on donor activities;

  • Effectively collaborate with others to promote knowledge sharing, learning and development;

  • Perform other administrative duties as required by Head of Fundraising.

Leadership and Culture 

  • Provide leadership and direction to the team to effectively implement the operational plan.

  • In collaboration with Head of Fundraising, build a team culture that cultivates the Wayside values and role model those values in every interaction.

  • Collaborate with the Senior Fundraising and Marketing Manager to create a culture of operational excellence, efficiency, collaboration, and fun.

  • Provide strategic advice and recommendations to the wider marketing and fundraising team

  • Drive continuous improvement and efficiencies in workflow processes

  • Measure and report performance of all campaigns and assess against objectives (ROIs and KPIs)

  • Use data and analytics to inform strategy and planning.

Other 

  • Any other duties as directed by the Manager or equivalent role

  • Undertake training as required and directed

  • Practice and promote appropriate self-care at an individual, team, and organisation-wide level.

Work Health and Safety

  • Accountable for complying with legislation and all Wayside WHS policies/procedures and instructions, reporting any hazards or safety issues to your manager, and performing all tasks in a manner that guards against risk to self and others within the workplace.

  • Undertake risk assessment and safety plans in collaboration with People and Culture

About you 

  • Track record in securing six and seven figure charitable gifts.

  • At least 5 years of experience in a strategic fundraising leadership role, with proven ability to set and achieve personal KPIs and coach others to achieve KPIs.

  • Exceptional relationship management skills with demonstrated experience fostering relationships with a wide range of stakeholders to achieve mutually beneficial outcomes

  • Highly developed verbal and written communication skills and confidence in preparing and delivering compelling presentations, pitches, proposals and funding applications

  • Excellent numeracy skills and the ability to analyse and prepare budgets and forecasts

  • Time management, analytic and problem-solving skills and the ability manage multiple projects with competing timelines

  • Proficiency in MS Office (Word, Excel, PowerPoint and Outlook) and Salesforce

  • Demonstrated ability to work collaboratively as part of a team and on an independent basis

  • Passion to make a positive impact on the community and a willingness to work within the Wayside ethos, support its values and advance its mission; and

  • Willingness to work within and promote the importance of Wayside’s WHS policies and procedures.

What’s in it for you?

  • Five week’s Annual Leave
  • $15,900 of your annual salary tax free through generous NFP salary packaging
  • Paid Cultural and Ceremonial Leave
  • Comprehensive Employee Assistance Program access
 
To apply, please follow the link. Include your CV and a cover letter detailing your motivations and relevant experience. For more information, please reach out to Lyndon Yeung [email protected]
The successful applicant will require two COVID-19 vaccinations and a booster. An offer will be subject to a police clearance and Working with Children check clearance.

Partnerships Manager (Full-time)

About this Position

Play a decisive role in building Wayside’s meaningful relationships with corporate and business partners that are essential to enabling Wayside’s mission and continued provision of services for the community. This will be achieved via corporate donations, sponsorship and pro-bono support, as well as working with partners to build a strong workplace engagement offering including through workplace giving, staff fundraising and Awayside Days – Wayside’s paid corporate volunteering opportunity.

As the Partnerships Manager, you will be responsible for developing an overarching strategy, strengthening existing relationships, developing new relationships and optimising the systems and processes within the portfolio. You will work as part of a strong team of high-performing professional fundraisers

Key Responsibilities

Relationship Management

  • Develop and implement a corporate partnerships strategy and framework, with the intent to research, identify, establish and motivate partnerships for the purpose of funding sustainability and mission-enhancement.
  • Build successful relationships with corporate and business donor relationships.
  • Manage the corporate pipeline, including the delivery of events, meetings, speaking engagements and presentations.
  • Manage corporate grants (including identification, application and acquittals), with support from the Grants Manager and Programs team.
  • Promote Awayside Days and collaborate with the Community Engagement team to ensure a high quality and engaging experience for corporate volunteers.
  • Work closely with the Community Fundraising Manager and Individual Giving Manager to ensure campaigns and events are marketed to corporates, including staff engagement opportunities (Long Walk Home, City2Surf, Awayside Days).
  • Work closely with the Programs and Marketing teams to develop captivating proposals and presentations.
  • Provide reporting with appropriate data, analysis and recommendations, ensuring all corporate donor and prospect information is captured in Salesforce.
 

Other

  • Develop, monitor and report on fundraising budgets. Recognise barriers to reaching financial targets and find effective solutions.
  • Any other duties as directed by the Manager or equivalent role
  • Undertake training as required and directed
  • Practice and promote appropriate self-care at an individual, team, and organisation-wide level.
 

Work Health and Safety

  • Accountable for complying with legislation and all Wayside WHS policies/procedures and instructions, reporting any hazards or safety issues to your manager, and performing all tasks in a manner that guards against risk to self and others within the workplace.
  • Undertake risk assessment and safety plans in collaboration with People and Culture
 

About you 

  • Proven experience working with corporate or business donors and securing high value partnerships or philanthropic gifts. · Proven community building experience
  • Exceptional relationship management skills with demonstrated experience fostering relationships with a wide range of stakeholders to achieve mutually beneficial outcomes.
  • Highly developed verbal and written communication skills and confidence in preparing and delivering compelling presentations, proposals and funding applications.
  • Experience preparing and monitoring budgets against agreed targets, and reporting to management and Board on financial progress.
 

What’s in it for you?

  • Five week’s Annual Leave
  • $15,900 of your annual salary tax free through generous NFP salary packaging
  • Paid Cultural and Ceremonial Leave
  • Comprehensive Employee Assistance Program access
 
To apply, please follow the link. Include your CV and a cover letter detailing your motivations and relevant experience. For more information, please reach out to Lyndon Yeung [email protected]
The successful applicant will require two COVID-19 vaccinations and a booster. An offer will be subject to a police clearance and Working with Children check clearance.

Philanthropy Manager (Full-time)

About this Position

Major gifts play a significant role in Wayside Chapel’s sustainability and impact. In a bid to enhance this critical portfolio, we’re excited to introduce a new role – a second Philanthropy Manager. In this role you will be responsible for cultivating, soliciting and stewarding an assigned portfolio of major donors and major donor prospects; taking supporters on a journey of discovery and engagement with Wayside’s mission of creating community of no “us and them”. Join us in making a difference while advancing your career in a purpose-driven environment. 

Key Responsibilities

Relationship Management

  • Working with the Major Gifts team, develop and implement overall strategy for the major donor portfolio to reach annual financial targets and KPIs
  • In conjunction with your Philanthropy counterpart, develop, manage and execute a donor pipeline and rolling stewardship plan, including the delivery of events, communications and other interactions
  • Develop and manage personal relationships with major donors to foster ongoing support of Wayside Chapel
  • Develop individual research profiles and engagement plans for major donors and ask supporters for gifts through face-to-face, telephone and written channels at the appropriate time
  • Prospect outside of the donor database for high-net worth philanthropists (including PAFs and Trusts) that align with Wayside Chapel’s mission
  • Receipting and thanking of donors in a timely manner
  • Utilise data-driven insights, engagement planning and supporter surveys to determine priorities and to ensure approaches are stakeholder centric
  • Collaborate across the Fundraising Team on the bi-annual appeals program (Winter and Christmas) and fundraising campaigns to personalise communication and collateral to major donors, and to secure matching funds for each campaign as needed
  • Work closely with others across Fundraising to assist in the cultivation and referral of potential major donors including cultivation events, personalised communications, etc.
  • Work with Programs staff and other teams on cross-department projects such as funding proposals, impact reports and engagement events.
  • Effectively collaborate with others to promote knowledge sharing, learning and development.
 

Reporting and Administration

  • Track the movement of each individual donors through the giving cycle. Creating comprehensive records for each donor, including meeting notes, email correspondence, communication preferences and engagement plans.
  • Provide the Board of Directors and Executive Management Team with relevant information about donors and partners with whom they maintain relationships, keeping them up to date on donor activities.
 

Other

  • Manage relationships and contracts with relevant external stakeholders such as consultants and partner agencies
  • Develop, monitor and report on fundraising budgets. Recognise barriers to reaching financial targets and find effective solutions
  • Adhere to the Policies and Procedures of Wayside Chapel and ensure adherence by staff and volunteers
  • Attend staff meetings and training as required.
  • Any other duties as directed by the Senior Manager, Head or equivalent role
  • Undertake training as required and directed
  • Practice and promote appropriate self-care at an individual, team, and organisation-wide level.
 

Volunteer Management and Leadership

  • Work collaboratively to create volunteer opportunities and grow the Wayside Volunteer Program
 

Work Health and Safety

  • Accountable for complying with legislation and all Wayside WHS policies/procedures and instructions, reporting any hazards or safety issues to your manager, and performing all tasks in a manner that guards against risk to self and others within the workplace.
  • Undertake risk assessment and safety plans in collaboration with People and Culture
 

About you 

Essential:

  • 4+ years’ career experience in a relevant relationship management role; fundraising, business development, sales, customer service. Ideally across major gift fundraising
  • Experience delivering financial results within a charity or business development role
  • Exceptional relationship management skills with demonstrated experience fostering relationships with a wide range of stakeholders to achieve mutually beneficial outcomes
  • Highly developed verbal and written communication skills
  • Ability to have fun, celebrate wins and embrace errors
  • Passion to make a positive impact on the community and a willingness to work within the Wayside Chapel ethos, support its values and advance its mission

     

Desirable:

  • A relevant degree, such as business, marketing or communications
  • Experience in fundraising and demonstrated results soliciting high value gifts
  •  Knowledge of current trends and best practice within philanthropy, donor segmentation and major fundraising
  •  Experience with a CRM database such as Salesforce
  •  Familiarity with and understanding of the Wayside Chapel ethos and values.
 

What’s in it for you?

  • Five week’s Annual Leave
  •  $15,900 of your annual salary tax free through generous NFP salary packaging
  •  Paid Cultural and Ceremonial Leave
  •  Comprehensive Employee Assistance Program access
 
To apply, please follow the link. Include your CV and a cover letter detailing your motivations and relevant experience. For more information, please reach out to Lyndon Yeung [email protected]
The successful applicant will require two COVID-19 vaccinations and a booster. An offer will be subject to a police clearance and Working with Children check clearance.

Head of Fundraising (Full-time)

About this Position

A remarkable opportunity awaits an experienced fundraiser in the executive leadership team at Wayside. You will lead the strategic and tactical management of our Fundraising and Marketing operations, playing a pivotal role in the future success of both Wayside and our community. In this capacity, you will be responsible for developing and executing multi-year forecasts, as well as meeting annual budget targets. 

Key Responsibilities

Fundraising 

  • Spearhead the formulation and execution of the fundraising strategy aimed at attaining annual revenue targets, fostering continual expansion and viability of both existing and emerging revenue channels. 
  • Direct the efficient management of current fundraising portfolios, including major donors, corporate partnerships, corporate volunteering, bequests, trusts and foundations, regular giving direct marketing, and community fundraising. 
  • Ensure a cohesive and consistent narrative across fundraising, marketing, and communication endeavors, fostering collaboration towards common objectives of revenue growth, outreach expansion, enhanced visibility, and supporter base enlargement. 
  • Supervise the development of an accurate annual income budget reflecting the organisation’s growth aspirations and expenses, guaranteeing sufficient financial resources for the team to fulfil its key performance indicators. 
  • Guide the creation of multi-year fundraising forecasts for Wayside, providing a roadmap for sustainable financial planning and resource allocation. 
  • Ensure adequate Human Resources planning within the Fundraising and Marketing team through appropriate planning mechanisms, facilitating team effectiveness and efficiency. 
  • Offer guidance and assistance for all fundraising endeavours conducted by the team, facilitating their success and impact. 
  • Actively engage in an outward-facing role within the Major Gifts Program, participating in public speaking events and individual donor stewardship activities to enhance donor relationships and support. 

Marketing 

  • Champion the development, promotion, and safeguarding of the Wayside brand, while enhancing the public visibility of the organisation, its CEO/Pastor, mission, programs, and the challenges confronted by service users. 
  • Lead the creation and implementation of strategies to enhance the effectiveness and efficiency of marketing and communication channels, encompassing media, external communications, digital platforms, social media, events, and community education. 
  • Oversee the development of marketing strategies designed support to revenue generation. 
  • Assure the whole of organisation are compliant with brand guidelines. 

Leadership and Culture 

  • Contribute to the delivery of Wayside s organisational strategy, along with the reporting and tracking of relevant strategic initiatives. 
  • Ensure there is an aligned and consistent narrative across fundraising, marketing and communication activities and ensure each function works towards the shared goals of growing income, reach, profile and the supporter base; 
  • Oversee the strategic and annual planning processes for both Fundraising and Marketing ensuring alignment with organisational goals and priorities. 
  • Provide leadership and direction to the Fundrasing and Marketing team to effectively implement the operational plan. 
  • In collaboration with Executive build an organisational culture that cultivates the Wayside values – Courage, Collaboration, Connection and Curiosity and role model those values in every interaction. 

Networks and Relationships 

  • Manage and help direct the relationships with Wayside Board of Directors with respect to all aspects of marketing and fundraising activities; 
  • Represent Wayside at key industry events and where required attend events in place CEO/Pastor 
  • Maintain relationship with core staff, relevant funding bodies, and local stakeholders. 

Key Challenges 

  • Fostering a cohesive work environment 
  • Develop realist multi-year forecasts and ensure that annual budget targets are met. 

About you 

  • 10+ years of fundraising experience including 5+ years at a senior level. 
  • Thorough understanding and demonstrable practical experience in Direct Marketing, Major Gift fundraising and Regular Giving in the not-for-profit sector 
  • Demonstrable experience of designing and implementing data lead fundraising strategies. 
  • Advanced written communication abilities 
  • Superior ability to negotiate and influence 
  • Experience in leading and developing large teams. 
  • Highly numerate with superior analytical skills. 
  • Demonstrable experience in developing and monitoring complex budgets. 
  • Experience in participating and leading strategic planning processes 
  • An understanding of and commitment to the principles of workplace diversity, participative work practices and Workplace, Health and Safety. 
  • Demonstrated experience in building and leading high-performing teams. 
  • Commitment to the mission and values of Wayside Chapel and a passion for making a positive impact in the community. 

What’s in it for you? 

  • Five week’s Annual Leave 
  • $15,900 of your annual salary tax free through generous NFP salary packaging 
  • Paid Cultural and Ceremonial Leave for First Nation applicants.  
  • Paid Study Leave  
  • Comprehensive Employee Assistance Program access  

To apply, please follow the link. Include your CV and a cover letter detailing your motivations and relevant experience. For more information, please reach out to Lyndon Yeung [email protected]

Head of Finance and Corporate Services (Full-time)

Wayside has an exciting opportunity for a Head of Finance and Corporate Services to join our team. A member of the Wayside Executive team, the Head of Finance and Corporate Services will head up a diverse portfolio which includes Finance, Property, Maintenance, and IT services, as well as acting as the Wayside Company Secretary.  

The position will be responsible for all strategic and tactical management of the financial operations and Wayside and will provide financial and business wisdom to the Pastor/CEO and Board, to ensure Wayside meets its strategic objectives and legal obligations.  

Key Responsibilities 

  • Overseeing the business strategy planning process, including supporting the Pastor/CEO with creating annual business plans and leading organisational and operational planning.  
  • Providing leadership and direction for the finance and accounting functions, to deliver high quality strategic and operational financial performance reporting and analysis, as well as business planning, forecasting, budgeting, cost reporting and resource management.  
  • Providing expert financial and commercial advice to the Board, Pastor/CEO and Executive team, including analysis of the financial climate, market trends, financial and organisational risks, and emerging opportunities pertinent to Wayside.  
  • Developing and managing Wayside’s property portfolio, ensuring properties are fit for purpose and the successful performance of Property and Facilities team.  
  • Developing and delivering an IT strategy that meets future challenges and embraces innovative technology, particularly in risk and security management.  
  • Acting as Wayside’s Company Secretary to support the Wayside Board and its compliance with the constitution, Uniting Church requirements, ACNC governance and other regulatory requirements, including WHS legislation, policies, and procedures.  
  • Providing leadership, direction and development to the Finance, Property, and IT teams, and supporting the Executive to build an organisational model that embodies our mission of creating a community with no ‘us and them.’  

Key Challenges: 

  • Enhancing Wayside’s financial performance management, as well as compliance and reporting standards 
  • Developing innovative, proactive and timely solutions for financial and budget analysis.  
  • Developing a Wayside property strategy.  

About you 

The right candidate is someone with a strategic mindset and leadership skills to influence change and drive growth.  

The successful candidate will have: 

  • An advanced degree in accounting, business, finance, or a related field. 
  • Tertiary qualifications in business or community service management.  
  • Several years’ experience in finance roles and significant senior management experience, 
  • To be a member of a recognised professional accounting body just as CA Australia and New Zealand, CIMA, CPA Australia, or have extensive post qualification experience including in a senior commercial business advisory role.  
  • Experience working in an NGO, NFP or Australian charity. 
  • Demonstrated extensive experience in strategic, financial, operational and people management skill and a good understanding of corporate governance and performance management principles.  
  • Excellent communication and people skills, with the ability to influence, negotiate, coach, and engage at all levels, including the Board and Executive team.  
  • Whilst not essential, experience in a faith-based organisation, specifically with property management, will be well regarded.  

What’s in it for you? 

  • Five week’s Annual Leave 
  • 17.5% annual leave loading 
  • $15,900 of your annual salary tax free through generous NFP salary packaging 
  • Paid Cultural and Ceremonial Leave 
  • Comprehensive Employee Assistance Program access  
  • Access to external clinical supervision   

To apply, please follow the link. Include your CV and a cover letter detailing your motivations and relevant experience. For more information, please reach out to Caitlin Cooper, People Operations and Partnering Manager, [email protected]     
The successful applicant will require two COVID-19 vaccinations and a booster. An offer will be subject to a police clearance and Working with Children check clearance.  

Key Relationships Manager
(Full-time)

About this Position  

An exciting opportunity has arisen for an experienced, community-minded relationships manager to grow and nurture our mid-value supporters, increase their engagement with Wayside and boost giving value. This role will also oversee a part-time Bequest Officer, to maximise opportunities for bequests, particularly from the mid donor cohort.

Wayside’s mid donor program brings in $1 million a year towards our work in the community. It’s seen significant growth over the last 5 years, exceeding sector benchmarks for average gift and retention rates. If the opportunity to build on best practice strategies and develop genuine and long-lasting relationships with supporters in support of Wayside’s mission excites you, we would love to hear from you.

Key Responsibilities 

  • Manage the mid-level donor portfolio, including leading the development and implementation of a mid-level donor strategy to achieve annual revenue targets
  • Develop, manage and execute a donor pipeline and rolling stewardship plan, including the delivery of donor events, communications and other interactions
  •  Develop and manage personal relationships with mid-level donors to foster ongoing support of Wayside Chapel
  •  Ask donors for gifts through face-to-face, telephone and written channels at the appropriate time
  • Deliver appropriate and timely follow-up of donors following the receipt of financial or in-kind contributions, including acknowledgment and recognition
  • Utilise data-driven insights, engagement planning and supporter surveys to determine priorities and to ensure approaches are donor-centric
  • Collaborate with the Individual Giving Manager on the annual appeals program and fundraising campaigns to personalise communication and collateral to mid-donors
  • Work closely with the Philanthropy Manager to assist in the cultivation and referral of potential major donors
  • Effectively collaborate with others in the Marketing & Fundraising team to promote knowledge sharing, learning and development
  •  Work with Programs staff and other team members to write compelling cases of support and develop presentations for donors including required follow up reporting.
  •  Manage a part-time Bequest Officer whose role is to identify and nurture bequest leads within the donor base (particularly the mid donor cohort) and move them through the bequest pipeline.
  • Contribute to budget setting, forecasting, and review and provide regular reporting for internal stakeholders as required
  • Manage portfolio evaluation, budget and regular reporting against program objectives
  • Maintain up-to-date information of relationships in the CRM system (Salesforce) and related databases, including all emails, phone calls, meetings, event attendance and other engagement
  • Provide senior leaders with relevant information about donors and partners with whom they maintain relationships, keeping them up to date on donor activities
  • Perform other administrative duties as required.

 

About you  

  • 4+ years’ career experience in a relevant role; fundraising, communications, relationship management
  • Experience delivering financial results within a charity or business development role
  • Exceptional relationship management skills with demonstrated experience fostering relationships with a wide range of stakeholders to achieve mutually beneficial outcomes
  • Highly developed verbal and written communication skills
  • Sound judgement and proven ability to both exercise autonomy at times and also work with a diverse group of collaborators to realise the organisation’s goals
  • Passion to make a positive impact on the community and a willingness to work within the Wayside Chapel ethos, support its values and advance its mission

 

Desirable?  

  • A relevant degree, such as business, marketing or communications
  • Experience in fundraising and demonstrated results soliciting high value gifts
  • Knowledge of current trends and best practice within philanthropy, donor segmentation and mid-level fundraising
  • Experience with a CRM database such as Salesforce
  • Familiarity with and understanding of the Wayside Chapel ethos and values.

 

What’s in it foyou?  

  • Five week’s Annual Leave
  • 17.5% annual leave loading
  • $15,900 of your annual salary tax free through generous NFP salary packaging
  • Paid Cultural and Ceremonial Leave
  • Comprehensive Employee Assistance Program access
  • Access to external clinical supervision

 

To apply, please follow the link. Include your CV and a cover letter detailing your motivations and relevant experience. For more information, please reach out to Lyndon Yeung, Talent Coordinator [email protected].    
    
The successful applicant will require two COVID-19 vaccinations and a booster. An offer will be subject to a police clearance and Working with Children check clearance.  

Contact

Email: [email protected]

To keep up to date with positions that become vacant, like us on Facebook or follow us on LinkedIn.  

Offers of employment to the successful applicants is dependent upon completing a Police Check and Working with Children Check prior to commencing employment.